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Privacy notice
Effective date: 20th April 2025
This Privacy Notice explains how Bean to Cup Malta (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit our website beantocupmalta.mt, make a purchase, or contact us. We are committed to safeguarding your privacy in accordance with the EU General Data Protection Regulation (GDPR) and applicable Maltese data protection laws.
1. Who we are
Bean to Cup Malta
Website: https://www.beantocupmalta.mt
Email: [Insert contact email, e.g. [email protected]]
Address:218, triq salvu Psiala, Birkirkara, Malta BKR9076
Phone: +356 79500600
We are the controller of your personal data collected through this website.
2. What data we collect
We may collect and process the following personal data:
· Contact information: name, email address, phone number, and delivery address.
· Account details: login credentials (if you create an account).
· Payment information: billing details and payment method (processed securely by our payment providers — we do not store full card details).
· Technical data: IP address, browser type, device information, and usage statistics via cookies or analytics tools.
· Communications: inquiries, feedback, or messages you send through forms or email.
3. How we use your data
We use your personal data to:
· Process and deliver your orders.
· Respond to your queries and provide customer support.
· Manage your account and preferences.
· Improve our website and customer experience.
· Send promotional updates (only if you have consented).
· Comply with legal obligations and prevent fraud.
4. Legal basis for processing
We process personal data based on one or more of the following legal grounds:
· Contractual necessity: to fulfil an order or provide a requested service.
· Consent: for marketing communications or optional features.
· Legitimate interest: to improve services, ensure security, and prevent misuse.
· Legal obligation: to meet tax, accounting, or regulatory requirements.
5. Sharing your data
We may share limited data with trusted third parties such as:
· Payment processors (for secure payments)
· Delivery partners (for shipping orders)
· IT and website service providers (for hosting, analytics, or support)
· Regulatory authorities (where legally required)
All partners are contractually bound to handle your data securely and lawfully.
6. Data retention
We retain personal data only as long as necessary to fulfil the purposes outlined above or to comply with legal obligations. Order-related records are typically kept for up to seven years for accounting compliance.
7. Your rights
Under GDPR, you have the right to:
· Access your personal data.
· Request correction or deletion.
· Object to processing or request restriction.
· Withdraw consent at any time (for consent-based processing).
· Request data portability.
To exercise these rights, contact us at [Insert contact email].
If you believe your rights are violated, you may file a complaint with the Office of the Information and Data Protection Commissioner (IDPC) in Malta at https://idpc.org.mt/.
8. Cookies and analytics
Our website uses cookies to enhance user experience and gather analytics. You may accept or reject non-essential cookies through our cookie banner or browser settings. See our [Cookie Policy] (if available) for more details.
9. Security
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
10. Changes to this notice
We may update this Privacy Notice occasionally. Any significant changes will be posted on our website with an updated effective date.
Contact us:
If you have any questions about this Privacy Notice or how we handle your data, contact:
Email: [[email protected]]
Address: 218, triq salvu Psiala, Birkirkara, Malta BKR9076